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Airstream Five Rivet Standard

Airstream has developed measurable customer service and facility standards for its national network of dealers. Today only a small percentage of  Airstream Dealers have met this high standard to become Five Rivet Approved. 

The Five Rivet standard requires a dealership staff to be highly trained and certified in Sales, Parts, Service, and Customer Relations. Additionally,  a Five Rivet Certified dealership can be counted on to continually deliver a level of customer satisfaction consistent with the nations best retailers, thus improving on all aspects of the Airstream shopping, purchasing, and servicing experience.

On a customer ranked scale of 1-5 with a five being the best possible experience, Five Rivet Dealerships consistently score a 4 or better.  At Airstream of Chicago we are scoring a 4.66 in overall dealership satisfaction, currently one of the highest ranking scores of Airstream dealer satisfaction in the nation. This is a real tribute to Stephen Koche and his professional staff of Airstream enthusiasts. 

At Airstream of Chicago the passion for this great American icon “Airstream”, is evident in everything we do. So Run Free in an Airstream where your RV Adventure will be unmatched and Five Rivet Certified